Privacy Policy

Last updated: August 2026

1. Who We Are

Convert2Print provides automated print-preparation and file-conversion services and a Print & Deliver service for physical printed products.

Contact: info@convert2print.com

2. What Data We Process

Depending on how you use Convert2Print, we may process:

3. Uploaded Files and Artwork

Uploaded files and artwork are processed for the purpose of providing the Convert2Print service requested by you.

We do not claim ownership of your uploaded artwork.

Depending on the service you choose, your artwork may be used to generate print-ready files or transmitted to a production or fulfilment provider so that a physical product you have ordered can be manufactured.

We do not use customer artwork for advertising, resale or unrelated commercial purposes unless we have separately obtained permission to do so.

4. Print & Deliver Orders

When you place a Print & Deliver order, information necessary to produce and deliver the order must be processed and shared with service providers involved in fulfilment.

This information may include:

Only information reasonably necessary to produce, fulfil and deliver the order is shared for these purposes.

5. Production and Fulfilment Providers

Convert2Print uses third-party production and fulfilment providers to manufacture physical Print & Deliver orders.

Our fulfilment providers may process artwork, order information and delivery information on our behalf where necessary to manufacture and dispatch your order.

Convert2Print currently uses Prodigi as a print and fulfilment service provider for relevant Print & Deliver orders. Prodigi may work with production facilities and delivery providers in different countries in order to fulfil an order.

We may use additional or alternative production and fulfilment providers in the future where necessary to provide the service.

6. Shipping and Delivery Providers

Information required for delivery may be provided to postal operators, couriers and other shipping providers.

This may include your name, delivery address, telephone number, tracking information and other information reasonably required to complete delivery.

Shipping providers process this information according to their own legal obligations and privacy requirements.

7. Payments

Payments are processed by third-party payment service providers. Convert2Print does not store full payment card details.

Our payment provider may process information such as payment amount, transaction information, billing information and technical information necessary to process and secure the transaction.

8. Why We Process Personal Data

We process personal data where necessary to:

Depending on the circumstances, processing may be based on performance of a contract, compliance with legal obligations, or our legitimate interests in operating and securing the service.

9. Data Sharing

Convert2Print does not sell customer personal data.

We may share personal data with service providers where necessary to operate Convert2Print and fulfil your order, including:

Service providers receive only the information reasonably required for the relevant service.

10. International Processing and Transfers

Convert2Print may use service providers, production facilities and shipping providers located in different countries.

As a result, personal data and order information may be processed outside your country of residence, including outside the European Economic Area where necessary for production, fulfilment, delivery or operation of the service.

Where applicable data-protection law requires safeguards for an international transfer, appropriate legal safeguards will be used.

11. Data Retention

Uploaded files and generated processing files are generally retained only for as long as necessary to provide the requested service and make relevant outputs available.

Print-preparation sessions and temporary artwork files may have shorter retention periods and may be automatically deleted after processing or after the relevant checkout or reservation period expires.

Certain order, transaction, customer-service and accounting records may need to be retained for longer periods where required for accounting, tax, fraud-prevention, dispute resolution or other legal obligations.

Technical logs and security records may also be retained for a limited period where necessary for troubleshooting, security and prevention of abuse.

12. Cookies and Browser Storage

Convert2Print may use essential cookies, local storage or session storage to operate the service, remember temporary workflow settings, maintain checkout sessions, process payments, provide downloads and maintain security.

These technologies may be necessary for requested functionality and are not used by Convert2Print for third-party advertising tracking unless separately disclosed.

If non-essential analytics or marketing technologies are introduced, users will be informed and consent will be requested where required by law.

13. Security

We use reasonable technical and organisational measures designed to protect personal data, uploaded artwork and generated outputs against unauthorised access, alteration, disclosure or loss.

However, no internet-based service can guarantee absolute security.

14. Your Data Protection Rights

Depending on your location and applicable law, you may have rights concerning your personal data, including rights to request access, correction, deletion or restriction of processing and, in certain circumstances, to object to processing or request data portability.

Where processing is based on consent, you may also have the right to withdraw that consent.

These rights may be subject to legal exceptions, including obligations that require us to retain certain transaction or accounting information.

To exercise your rights, contact info@convert2print.com.

15. Complaints

If you have concerns about how Convert2Print processes your personal data, please contact us so that we can investigate the issue.

Where applicable, you may also have the right to lodge a complaint with the data-protection supervisory authority responsible for your location.

16. Children's Privacy

Convert2Print is not intended for children who are not legally able to enter into the relevant transaction or provide the information required for the service without appropriate parental or guardian involvement.

17. Changes to This Privacy Policy

We may update this Privacy Policy when our services, providers or legal obligations change.

The current version will be published on the website together with the date of the latest update.

18. Terms of Service

Use of Convert2Print and Print & Deliver is also subject to our Terms of Service.

19. Contact

Convert2Print
Email: info@convert2print.com